The many joys of small talk - FT中文网
登录×
电子邮件/用户名
密码
记住我
请输入邮箱和密码进行绑定操作:
请输入手机号码,通过短信验证(目前仅支持中国大陆地区的手机号):
请您阅读我们的用户注册协议隐私权保护政策,点击下方按钮即视为您接受。
FT商学院

The many joys of small talk

Clever people have always understood the value of pleasantries at work
00:00

{"text":[[{"start":5.1,"text":"John Bolton was in London last week, which sent me flicking back through a memoir he wrote about his 17 chaotic months as Donald Trump’s national security adviser."}],[{"start":15.25,"text":"This was during Trump’s first term and Bolton’s book, The Room Where It Happened, lurches from Iranian drama to North Korean turbulence, amid asides about the US president wondering if the UK has nuclear weapons, or if Finland is part of Russia. "}],[{"start":30.35,"text":"One story I kept thinking about concerned the opening ceremony of a 2018 Nato summit where Bolton was seated next to the UK’s then-new foreign secretary, Jeremy Hunt."}],[{"start":41,"text":"As they watched the leaders mingling for a group photo, Hunt turned to Bolton and said: “Some leaders have small talk, and some don’t; you can tell in a minute who they are.”"}],[{"start":51.25,"text":"“An interesting insight,” wrote Bolton, which it was."}],[{"start":54.7,"text":"A lot of guff is written about how dull and exhausting small talk can be. In social situations, maybe. But it is an entirely different matter in the office. "}],[{"start":64.25,"text":"A large amount of work consists of person A trying to get person B to do something even though both report to person C. Much is gained if A can keep up with B’s latest half-marathon times, and whether they prefer to holiday in Cornwall or Devon. "}],[{"start":82.3,"text":"Also, the smartest leaders know that breaking the ice is just one element of small talk. It also offers the chance to learn a lot of useful stuff."}],[{"start":91.64999999999999,"text":"Don’t take my word for this. It is almost exactly what Sir Jeremy Hunt, as he is now, said when I called to ask which leaders did and did not do small talk well."}],[{"start":102.19999999999999,"text":"I had an inkling about the latter. A British official I know of who once had to pick up Theresa May from the airport prepared half a dozen small-talk points to get through the traffic-jammed drive ahead. He had to use them all before they got out on to the motorway."}],[{"start":118.94999999999999,"text":"One reason people dislike idle chat is the ever-present fear of the small talk gaffe, or what I think of as the Hugh Grant effect. "}],[{"start":127.19999999999999,"text":"In Four Weddings and a Funeral, Grant’s bumbling character, Charles, tries to exchange wedding party pleasantries with a man named John by asking how his gorgeous girlfriend is. “Oh,” says John, “she’s no longer my girlfriend.” "}],[{"start":142.6,"text":"“Oh dear,” says Charles, adding he wouldn’t be too gloomy because “rumour has it she never stopped bonking old Toby de Lisle just in case you didn’t work out”. John stares and then says slowly: “She is now my wife.”"}],[{"start":157.75,"text":"Hunt famously committed his own small-talk blunder within weeks of that 2018 Nato summit."}],[{"start":164.4,"text":"As he told me last week, ahead of a big meeting in Beijing with China’s foreign secretary, Wang Yi, he prepared two bits of small talk: both men spoke Japanese, and Hunt’s wife was Chinese."}],[{"start":177.85,"text":"“But in the heat of the moment, I muddled them up and I said, ‘I’m so delighted to be here because my wife is Japanese’.” Caught on camera, he frantically tried to call his then-asleep wife back in London, eventually getting through to hear her say: “Konnichiwa, darling.”"}],[{"start":194.29999999999998,"text":"Hunt remains a fan of small talk nonetheless, because you can learn so many important things about important people. Over lunch in Chequers with Trump one day, he remembers talk turning to China, and Trump saying, “Isn’t it incredible, they’ve become so powerful without firing a shot.” It was an early insight into the fascination with economic power that would shape his policies in office."}],[{"start":217.04999999999998,"text":"Of all the prime ministers Hunt worked with, he says the one who best understood the value of small talk was David Cameron."}],[{"start":224.35,"text":"Countless times, he watched Cameron seeming to chat randomly with an executive about, say, life in the fast-food industry, while hoovering up data about the high street."}],[{"start":233.6,"text":"The next day, Cameron would be telling ministers, “they’re finding business rates an absolute nightmare, or something like that”, says Hunt. “He never thought the small talk was a waste of time.”"}],[{"start":244.2,"text":"I somehow doubt Bolton does either. I saw the hawkish diplomat when he came into the FT last week. Waiting for a meeting to start, he was amiable, gracious and chatty. I did not agree with half of what he then went on to say. But there was also no mystery about why so many people are still happy to hear him say it."}],[{"start":268.8,"text":""}]],"url":"https://audio.ftcn.net.cn/album/a_1779002501_5206.mp3"}

版权声明:本文版权归FT中文网所有,未经允许任何单位或个人不得转载,复制或以任何其他方式使用本文全部或部分,侵权必究。

高盛:足球不会回家

“多数足球强国在世界杯上通常会获得提振,英格兰则是显著例外。”

紫金黄金国际收购Allied Gold的40亿美元交易遭遇延迟

Allied Gold最大的矿山位于马里,该国近年来逮捕了多名外国高管。

阿森纳、巴黎圣日耳曼与首都俱乐部的崛起

两支欧洲冠军联赛决赛队伍证明,足球传统权力中心的版图已经发生转移。

中国收紧安全套监管冲击杜蕾斯销量

中国为提振出生率而采取的一系列广泛举措,正在削弱市场对该国领先避孕品牌的需求。

太空探索技术公司IPO大胆踏入AI经济学的未知领域

对于前沿模型最基本的商业模式,我们仍有许多有待了解之处。

教宗搅动硅谷

不同于美国总统,这位教宗选择直面AI带来的严峻挑战。
设置字号×
最小
较小
默认
较大
最大
分享×